General contract conditions



This is a summary of the general contract conditions, if you want to read the whole text you can do so in the Spanish version by clicking here.

Purchasing functioning

1.- Buying process

To make a purchase in you need to register by completing a simple process.

2.- Products’ supply and price references

MAISOR Kontserbak, S.L. reserves the right to remove, replace or change the products offered to the clients through their websites, only by changing its contents.

In compliance with the regulations in force, no alcohol shall be sold to underage users on this website.

3.- Prices

Each product has its price marked and it includes the VTA or any other tax that needs to be applied. The prices marked in the screen are the ones in force.

4.- Shipment costs

Each order has its own shipment price and they will be included to the final price of the products purchased by the client. Before making the payment, the client will be informed in its purchase’s summary which are the shipment costs. Purchases made in Spain that are higher than 200 euros (without shipment costs) will be shipped for free.

5.- Availability

MAISOR Kontserbak, S.L. updates the stock regularly but the product ordered by the client might be sold out. In that case, MAISOR Kontserbak, S.L. will send an e-mail to the client informing that the order cannot be processed.

6.- Order delivery

International purchases are delivered only within the European Union. The delivery time will take between 3 and 6 days depending on the country.

7.- Method of payment

Purchased made through can be paid by PayPal, Credit Card (through PayPal’s paymet gateway) or bank transfer. If you want to pay by a bank transfer, you need to send the receipt as soon as possible to MAISOR Kontserbak, S.L. by e-mail to or by fax to +34 943140993. If we do not receive the receipt within 3 days the purchase will not be delivered.

8.- Refund policy

MAISOR Kontserbak, S.L. will accept the refund of a product within 7 working days from the day of reception. Once we receive the product and we confirm the product is in the same conditions as sent and the original packaging we will make the refund. Before returning the product get in touch with us by e-mail to so we can indicate you how to ship the product. If the article is defective or is not the one you ordered MAISOR Kontserbak, S.L. will pay the expenses of returning the product and the new shipment.